Entergy offering low-income families assistance with their utility bills

Utility bills have sky rocketed this summer. In an effort to help low income families deal with the hike in prices, Entergy Louisiana has partnered with Louisiana United Ways to offer bill payment assistance on a first-come, first-served basis to qualifying residential customers across the state.

“We have a total of $4.4 million that our shareholders have allocated to assist our customers,” said Yovanka Daniel, vice president of customer service for Entergy Louisiana.

To qualify, customers must have a total household income of up to 250% of the federal poverty level, which equates to $69,000 for a family of four.

“We are sending out communication to our customers that qualified, to let them know that this is available to them, and it will be available to them on August 17,” explained Daniel.

After a summer of high bills, Daniel said this is a one-time $150 credit.

Customers applying for the $150 assistance plan should have these documents:

Photo ID (driver’s license or state-issued ID, passport)

and one of the following income options for each income earner age 18 or older:

First page of 2021 tax return(s)
2021 W2(s)
Last paystub(s)
Social Security Administration 1099 or 1042S form(s)

Entergy is also offering late payment fee credits for eligible reidential customers beginning August 17th. For details about both programs, visit https://bit.ly/3Qxeww0


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