On December 12th, residents of the Town of Jonesboro received a message regarding the water bills, stating that they had been lost in the mail. The following statement was sent. 

Dear Citizens of Jonesboro,
We are writing to inform you that the water bills were mailed out, but regrettably, they have been lost in the mail. We are taking all necessary steps to resolve this matter. If you have any questions about your bill, please feel free to contact City Hall at (318) 259-2385. We apologize for any inconvenience this may have caused.